Shipping Policy

We source products from trusted suppliers located in various regions. Because of this, shipping times, costs, and processing speeds can vary depending on the item(s) you order.

🚚 Shipping Details

Processing Time

  • Orders are typically processed within 1–10 business days depending on the supplier.

  • Processing estimates are listed on each product page when applicable.

Shipping Time

  • United States: 4–14 business days

  • Other Regions: 4–14 business days depending on origin

Some orders may ship from international warehouses. If domestic inventory is out of stock, alternate fulfillment sources may be used.

Shipping Costs

  • All products ship free of charge. 

Multiple Shipments

Your order may be fulfilled by multiple suppliers. As a result, items may arrive separately and at different times.

Tracking Info

  • Once your order ships, we’ll send a tracking number via email.

  • Tracking links may take 1–3 days to activate depending on the shipping carrier and location.

📬 Delivery Limitations

  • Some products may not ship to Hawaii, Alaska, or Puerto Rico. 

  • Please ensure your shipping address is accurate before placing your order to avoid delays or issues.

  • At the present we only ship in the United States. 

💬 Need Help?

We’re always here to help. For questions about products, shipping, or returns, please contact our team at support@hodgepaws.com.